Blessing I. - Short-Term Rental & Operations VA | Virtual Assistant

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Short-Term Rental & Operations VA | Virtual Assistant

Are you an Airbnb host drowning in guest messages? You're managing back-to-back guest messages, chasing cleaners between checkouts, updating listings across three platforms, and still trying to actually grow your rental business. That's a systems problem. And it's exactly what I fix. I'm an Airbnb-specialist virtual assistant and short-term rental operations manager with 3+ years running STR operations and 7+ years in remote operations and admin. I work with solo hosts and multi-property operators across Airbnb, VRBO, and Booking, handling everything from daily guest communication to full operational setup so your rentals run smoothly without constant oversight. SHORT-TERM RENTAL OPERATIONS Guest Communication & Experience • 24/7-ready guest messaging workflows, inquiries, confirmations, check-in/out, issue resolution • Pre-arrival and post-stay sequences that drive 5-star reviews • Review management and reputation monitoring across platforms Listing Optimization • SEO-focused listing titles, descriptions, and photo sequencing • Airbnb, VRBO, Booking listing setup and optimization • Occupancy and calendar management across platforms Turnover & Vendor Coordination • Cleaning team scheduling, tracking, and confirmation • Maintenance request routing and follow-up • Smart lock and remote check-in coordination Revenue & Pricing Support • Dynamic pricing strategy support (PriceLabs, AirDNA) • Competitor research and rate positioning • Occupancy gap analysis VIRTUAL ASSISTANCE & ADMIN Operations & Systems • SOP creation for repeatable, scalable rental operations • Workflow setup in Hostaway, Guesty, Hospitable, OwnerRez, Lodgify • Slack/email systems, task tracking, and reporting • Google Workspace management and documentation Reporting & Coordination • Weekly/monthly performance reporting • Multi-vendor communication and scheduling • Inbox and calendar management for busy property owners TOOLS I WORK IN Hostaway · Guesty · Hospitable · OwnerRez · Lodgify PriceLabs · AirDNA · Airbnb Host Dashboard Google Workspace · Slack · Notion · Trello RESULTS I'VE DELIVERED ✔ 60% reduction in guest response time through structured messaging workflows ✔ Multi-property operational systems built from scratch with no prior process ✔ End-to-end workflows connecting guest communication, turnover tracking, and scheduling ✔ Consistent 5-star guest experience delivery across all managed properties WHO I WORK WITH → Airbnb hosts managing 1–20+ properties → Vacation rental operators scaling from manual to systemized → Property owners overwhelmed with daily operations or guest communication → Hosts who want more revenue and fewer hours spent managing If your rental business runs on your constant attention, let's change that. Message me; I'll respond within a few minutes, and we can talk through exactly what your properties need.

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Hire Blessing for: VA for SaaS, VA for Consultants, VA for Coaches, VA for Agencies, VA for Startups