Ken K. - Tech-Savvy Virtual Assistant | E-commerce, Operations & Automation

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Tech-Savvy Virtual Assistant | E-commerce, Operations & Automation

I’m a Tech-Savvy Virtual Assistant with 8+ years of freelance experience helping businesses manage their day-to-day operations, e-commerce stores, websites, customers, and digital workflows. What makes me different from a traditional VA is that I’m comfortable working on both the operational and technical sides of a business. If something needs to be researched, organized, updated, monitored, communicated, automated, or troubleshot, I can usually handle it without needing someone else to step in. I’ve worked with e-commerce businesses ranging from smaller online stores to high-volume operations generating $1M+ per month. My experience includes managing products and orders, WooCommerce and Shopify stores, inventory, shipping workflows, payment issues, customer support, website updates, CRM systems, and day-to-day administrative processes. ### What I can help you with **E-commerce & Operations** • Shopify and WooCommerce store management • Product, variation, inventory and order management • Order tracking and fulfillment coordination • Customer support and email communication • Shipping and payment troubleshooting • Store maintenance and operational support • Process documentation and improvement **Virtual Assistance & Administration** • Administrative and operational support • Email and calendar management • Data entry and online research • Google Workspace and Microsoft Office • Google Sheets and document management • ClickUp and task/project coordination • Lead generation and contact research **Web & Technical Support** • WordPress and WooCommerce management • Creating and maintaining CMS websites • Website updates, troubleshooting and maintenance • HTML, CSS, JavaScript and PHP • Plugin and integration troubleshooting • Shopify store management • Technical problem-solving and QA **CRM & Automation** • GoHighLevel, HubSpot, Zoho and Keap • Zapier, Make and n8n • Workflow automation and process improvement • Lead and customer management • AI-assisted workflows using tools such as ChatGPT and Claude I’m comfortable learning new systems quickly and working independently. I don’t need to be given instructions for every small task—I can look at a process, understand what needs to happen, identify problems, and figure out a practical way to get it done. If you need someone who can handle the everyday work while also being capable of jumping into the technical side when something breaks, I’d be happy to help.

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Hire Ken for: VA for Agencies, VA for Startups, VA for E-commerce, VA for Shopify Stores, VA for Dropshipping