Hire TECHNICAL SUPPORT SPECIALIST -L2 / CUSTOMER CARE SPECIALIST- SME In Philippines

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Profile picture of Benedict M., TECHNICAL SUPPORT SPECIALIST -L2 / CUSTOMER CARE SPECIALIST- SME

Benedict M.

$1760/Month
($11/Hour)

Philippines

Member since:

Last logged: ago


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TECHNICAL SUPPORT SPECIALIST -L2 / CUSTOMER CARE SPECIALIST- SME

5.0

I have ten years of expertise in application administration and support, making me a skilled and experienced technical and customer care specialist. Strong analytical, problem-solving, creative, and communication skills. I have an attention to detail and am a team player. My primary areas of expertise are in remote troubleshooting, service desk, customer service, and technical support, with proficiency in both Windows and Mac OS. In my last campaign, I was a technical specialist for product services and support, where we used a remote session solution tool to quickly solve client issues. Additionally, I worked for one of the largest telcos in the UK as a network engineer for broadband for cable and wireless connectivity. Prior to this, I was a sales associate who handled front-end coding, data input, upselling and cross-selling, and answering questions from customers about the product by explaining its features and requirements for the systems.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$1760/Month Full-Time Bachelor 10+ years
EXPECTED SALARY AVAILABILTY
$1760/Month Full-Time
EDUCATION EXPERIENCE
$Bachelor 10+ years

Portfolio

Benedict M.

pdf

Cover Letter

Benedict M.

SpeedTest

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