Petra F. - Travel & Tourism Specialist, Team Lead

Sri Lanka

per hour

$1,440

per month

5.0(0 reviews)

Sri Lanka

Member since June 2026

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed78 WPM

📶 Connection34 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Petra

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About Petra F.

With 7 years of hands-on experience, Petra brings proven expertise as a travel & tourism specialist, team lead. Core competencies include eCommerce, Communications, Customer Service, Customer Support. Rates: $9/hour or $1,440/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Petra's Rate

$1,440/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Travel & Tourism Specialist, Team Lead

Operations and Customer Experience professional with 11+ years of customer-facing experience and 4+ years in leadership roles across tourism, hospitality, travel, and marketplace environments. Specialized in short-term rental and accommodation operations, with hands-on expertise managing guest experiences, property operations, cross-functional teams, and service delivery in fast-paced international settings. Throughout my career, I have built a strong track record of optimizing operational processes, improving customer satisfaction, coaching and developing high-performing teams, and using data to drive better business outcomes. My experience spans end-to-end operations management, stakeholder relationship management, quality assurance, performance management, conflict resolution, and continuous process improvement. With a deep understanding of the travel and accommodation industry, I combine operational thinking with a customer-first mindset to create efficient workflows and exceptional guest experiences. I enjoy solving complex operational challenges, building scalable processes, and helping teams consistently exceed service expectations. I am currently open to opportunities in Operations Management, Customer Experience, Guest Relations, Customer Support Leadership, and Travel & Hospitality Operations, where I can contribute to operational excellence while delivering outstanding experiences for customers, guests, and partners.

Hourly Rate

$1,440

Monthly (Est.)

Freelance

Availability

7 years

Experience

Jobs Done

Languages

EnglishFilipino

Industries Supported

Hire Petra for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for SaaS, VA for Insurance

Client Reviews

👩‍🦰

Jessica Lee - 1 month ago

Marketing Pro

Incredible talent and dedication. Petra transformed our workflow completely.

Portfolio

Frequently Asked Questions about Petra F.

Can I interview Petra before hiring?

Absolutely! You can request a video interview with Petra before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Petra work in?

Petra is based in Sri Lanka and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Petra work full-time and weekends?

Yes, Petra is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Petra use?

Petra is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Petra start?

Petra can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Petra sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Petra to sign. This ensures your confidential business information stays protected.