Lucy N. - Virtual Assistance/ Customer Support Specialist

Kenya

per hour

$960

per month

4.4(0 reviews)

Kenya

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed76 WPM

📶 Connection50 Mbps

✅ Success Rate97%

Meet Lucy

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Hourly Rate ($)

Hours per Week

How to Hire Lucy

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Lucy N.

Looking for a reliable virtual assistance/ customer support specialist? Lucy has spent 2 years mastering this role. Day-to-day tasks span Customer Service, Virtual Assistant, Administrative Support, Lead Generation. Start at $6 per hour, or $960 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Lucy's Rate

$960/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistance/ Customer Support Specialist

I am a customer service professional with over 2 years of experience providing exceptional support via email, chat, and phone. I excel at resolving customer inquiries, building strong client relationships, and ensuring customer satisfaction through clear communication and problem-solving. I am highly organised, detail-oriented, and committed to delivering positive customer experiences while contributing to team and business success.

Hourly Rate

$960

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Customer Service Virtual Assistant Administrative Support Lead Generation Phone and Email Support

Languages

EnglishFilipino

Industries Supported

Hire Lucy for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Law Firms, VA for Healthcare

Client Reviews

💎

Victoria Mitchell - 10 months ago

Jewelry Brand

Lucy has an eye for detail that's perfect for our business.

Frequently Asked Questions about Lucy N.

Can I interview Lucy before hiring?

Absolutely! You can request a video interview with Lucy before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Lucy work in?

Lucy is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Lucy work full-time and weekends?

Yes, Lucy is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Lucy use?

Lucy is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Lucy start?

Lucy can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Lucy sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Lucy to sign. This ensures your confidential business information stays protected.