Mark A. - Virtual Assistant / Customer Service

Philippines

per hour

$800

per month

5.0(0 reviews)

Philippines

Member since March 2025

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed83 WPM

📶 Connection43 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Mark

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Mark A.

Looking for a reliable virtual assistant / customer service ? Mark has spent 3 years mastering this role. Day-to-day tasks span Call Center, Customer Service, Customer Support, Email Handling. Start at $5 per hour, or $800 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Mark's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant / Customer Service

Customers Service Representative with nearly 3 years of experience in the BPO industry, specializing in mobility sales, customer retention, and technical support. Skilled in handling inbound and outbound calls, chat, email, with expertise in troubleshooting, upselling, and customer education. Adept at using industry standard tools and transforming frustrated customers into loyal ones.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Call Center Customer Service Customer Support Email Handling Phone Support Virtual Assistant Retail Sales Salesforce.com Chat Support Outbound Sales

Languages

EnglishFilipino

Industries Supported

Hire Mark for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

👱‍♀️

Amanda White - 2 months ago

Fitness Brand Co

Mark has been instrumental in growing our online presence. Truly exceptional!

Portfolio

Frequently Asked Questions about Mark A.

Can I interview Mark before hiring?

Absolutely! You can request a video interview with Mark before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Mark work in?

Mark is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Mark work full-time and weekends?

Yes, Mark is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Mark use?

Mark is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Mark start?

Mark can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Mark sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Mark to sign. This ensures your confidential business information stays protected.