Judy K. - Virtual Assistant | Administrative & Customer Support

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Virtual Assistant | Administrative & Customer Support

I’m a Virtual Assistant with 9+ years of experience across customer service, sales, marketing, business operations, ICT, and administrative support. I’m someone who enjoys keeping things organized, paying attention to the small details, and making sure tasks are followed through from start to finish. I can support businesses with email and inbox management, calendar and appointment scheduling, meeting coordination, reminders, data entry, online research, document preparation, spreadsheet management, CRM updates, lead research, customer communication, follow-ups, order and quotation management, records organization, task tracking, social media support, content scheduling, and general administrative work. I’m familiar with and have practical experience using a wide range of tools, including Google Workspace (Gmail, Drive, Docs, Sheets and Calendar), Microsoft Office (Word, Excel and PowerPoint), ClickUp, Trello, Asana, Notion, M[hidden], Slack, Zoom, Google Meet, Microsoft Teams, Calendly, HubSpot, Salesforce, Zoho CRM, GoHighLevel, Zendesk, Freshdesk, Meta Business Suite, Canva, Loom, CapCut, WordPress, Clockify, ChatGPT, Kajabi, Xero, Eventbrite, AnyDesk and CRM/task management platforms. I’m also comfortable learning new software and adapting to the tools and systems a business already uses. My greatest strengths are organization, attention to detail, follow-through, reliability, communication, and willingness to learn. I like keeping information properly arranged, staying on top of deadlines and follow-ups, and making sure nothing important is overlooked. I can work independently, prioritize tasks, handle confidential business information responsibly, and communicate clearly with customers, clients, suppliers, and team members. My background in sales and customer service has also taught me how to handle customer questions professionally, resolve issues, maintain good client relationships, and stay calm when dealing with different situations. At the same time, my business operations experience has given me a practical understanding of how administrative tasks, customers, suppliers, records, sales, and day-to-day operations connect. I’m looking for opportunities where I can use these skills to take administrative work off a client’s plate, keep operations organized, support customers and teams, and make sure day-to-day tasks are handled accurately and on time.

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Hire Judy for: VA for Agencies, VA for Startups, VA for E-commerce, VA for SaaS, VA for Retail