Laura M. - Virtual Assistant | Administrative Support | Customer Service & CRM Management

Kenya

$8.5

per hour

$1,360

per month

4.8(0 reviews)

Kenya

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed35 WPM

📶 Connection86 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Laura

1
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2
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3
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About Laura M.

With 5 years of hands-on experience, Laura brings proven expertise as a virtual assistant | administrative support | customer service & crm management. Core competencies include Social Media Management, Presentations, Customer Service, Data Entry. Rates: $8.5/hour or $1,360/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Laura's Rate

$1,360/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Administrative Support | Customer Service & CRM Management

I am an organised, proactive, and detail-oriented professional with over 5 years of experience in customer service, administrative coordination, client relationship management, and business operations. I help businesses stay organised and run smoothly by managing customer communications, handling follow-ups, maintaining accurate records, coordinating tasks, conducting research, preparing reports, and providing reliable day-to-day administrative support. My experience working with different teams, managing multiple client accounts, and using digital tools such as CRM systems has equipped me with strong communication, problem-solving, time management, and organisational skills. I am comfortable working independently, managing competing priorities, and collaborating with teams in remote and hybrid environments. I believe in delivering quality work, meeting deadlines, maintaining confidentiality, and paying attention to the small details that make a big difference. My goal is to help business owners and busy professionals save time, improve efficiency, and focus on what matters most while I take care of the tasks that keep their businesses moving. If you are looking for a dependable, adaptable, and professional virtual assistant who takes initiative and is committed to getting things done, I would be happy to support your business.

$8.5

Hourly Rate

$1,360

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Social Media Management Presentations Customer Service Data Entry SaaS Sales Account Management Management Skills Administrative Support CRM Management Virtual Assistance and Client Support

Languages

EnglishFilipino

Industries Supported

Hire Laura for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

👱‍♀️

Amanda White - 2 months ago

Fitness Brand Co

Laura has been instrumental in growing our online presence. Truly exceptional!

Frequently Asked Questions about Laura M.

Can I interview Laura before hiring?

Absolutely! You can request a video interview with Laura before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Laura work in?

Laura is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Laura work full-time and weekends?

Yes, Laura is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Laura use?

Laura is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Laura start?

Laura can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Laura sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Laura to sign. This ensures your confidential business information stays protected.