Precious U. - Virtual Assistant and Sales Specialist | CRM, Client Support, Enrolment Conversion and Operations

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Virtual Assistant and Sales Specialist | CRM, Client Support, Enrolment Conversion and Operations

I am a remote Virtual Assistant and Sales Specialist with 5+ years of experience converting warm inbound leads into paying clients, managing client relationships, and supporting day-to-day business operations across professional services, ecommerce, and B2B environments. On the sales side, I have maintained a consistent 65-70% close rate across high-volume inbound pipelines, averaged 5+ enrolments and closings weekly, conducted 14+ daily discovery calls, and personally closed and collected B2B transactions worth over N100 million ($250,000+) with C-level and procurement stakeholders. I handle objections professionally, follow up consistently until prospects enroll or decline, and keep CRM pipelines clean from first contact through close. On the leadership side, I have recruited, trained, and led teams of up to 15 people, and separately led and coached a 12+ person customer support team, tracking performance and attendance daily. On the operations and admin side, I manage email, calendar scheduling, data entry, CRM administration, client communications, and day-to-day processes with zero missed tasks. I have supported clients across Africa, Europe, Asia, the UK, North America, Canada, and the USA, maintaining 95%+ satisfaction across 50+ daily interactions. I am a Salesforce Certified Administrator, and I am proficient in Google Workspace, Microsoft 365, Zendesk, HubSpot, Sniper CRM, Trello, Asana, Zoom, Loom, Slack, WhatsApp, and Constant Contact. I have also self-taught Xero and GoHighLevel, and I use ChatGPT, Claude, and Gemini daily to work faster and stay organized. I am organized, independently driven, and proactive about improving processes. I take full ownership of every task and make sure nothing slips through. Available immediately for full-time or part-time remote engagements.

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Hire Precious for: VA for Accounting Firms, VA for Small Business, VA for SaaS, VA for E-commerce, VA for Retail