Blessing E. - Virtual Assistant, Appointment Setter, CRM, Customer support

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Virtual Assistant, Appointment Setter, CRM, Customer support

Hi, I am Blessing, Virtual Assistant | Executive Assistant | Personal Assistant | Operations Manager helping business owners and busy professionals reclaim 30+ hours a week. Your inbox is piling up, calendar is becoming harder to manage, customer messages need timely responses, CRM is becoming outdated and administrative tasks are taking time away from higher-value work. You need a Virtual Assistant who keeps your operations streamlined, your CRM updated, and your day running smoothly. As a Virtual assistant, I help founders, CEOs, startups, agencies, and service-based businesses stay organized by providing reliable administrative support, CRM management, email management, calendar coordination, customer support, and data management. Whether you need short-term project assistance or long-term operational support, I focus on accuracy, responsiveness, and consistent execution. HOW I CAN SUPPORT YOU AS YOUR VIRTUAL ASSISTANT: ➠Administrative Support Improve workflow efficiency with dependable administrative assistance. •Document organization •Internet research •File management •SOP-based task execution •Data entry with accuracy ➠Email & Calendar Management Never miss an important message, meeting, or follow-up. •Email inbox management •Calendar management •Appointment scheduling •Meeting coordination •Follow-up reminders ➠CRM Management Maintain accurate customer records and efficient CRM workflows. •CRM updates and maintenance •Contact management •Lead tracking •Pipeline updates •Customer record management •Follow-up tracking ➠Customer Support & Customer Service Deliver prompt, professional support that creates a positive customer experience. •Email support • Live Chat support •Customer inquiry management •Customer follow-ups •Ticket handling using CRM and help desk platforms such as Intercom and Freshdesk •Order status, shipping updates, tracking, and refunds • Account troubleshooting and product inquiries E- commerce customer and live Support ➠CLIENT & APPOINTMENT COORDINATION Support for teams that need consistent follow-ups and booked calls. •Inbound lead response handling •Appointment setting & calendar booking •Follow-up via email, SMS, and chat •Lead nurturing and qualification •CRM updates after every interaction •Supporting closers with organized pipelines ➠Project & Administrative Coordination Support your team with organized workflows and timely task completion. Task management •Project coordination •Team communication •Progress tracking •Administrative reporting WHY CLIENTS HIRE ME: ✔ Clear and professional communication ✔ Strong attention to detail ✔ Reliable follow-through on recurring tasks ✔ Ability to follow SOPs and established workflows ✔ Accurate record keeping and organized documentation ✔ Comfortable working independently while staying responsive TOOLS & PLATFORMS Google Workspace • Microsoft Office • HubSpot • Freshdesk • Zendesk • Intercom • Shopify • Calendly • Slack • Convoso • Dialer 2.0 • Trello • Asana • Monday • Claude • ChatGPT and more. My background includes virtual assistance, administrative workflows, supporting customer service operations, CRM updates, and appointment scheduling, while maintaining organized records and professional communication. I consistently work toward performance expectations while ensuring customer interactions and administrative tasks were handled accurately and on time. If you need a dependable Virtual Assistant who can manage your admin tasks, keep your CRM organized, coordinate schedules, and provide professional customer support, I'd be happy to discuss how I can support your business. Send me a message or invite me to your job, and let's get started.

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Hire Blessing for: VA for Shopify Stores, VA for E-commerce, VA for Dropshipping, VA for Insurance, VA for Healthcare