Rica M. - Virtual Assistant / Customer Advocate/ Customer Support/ Customer Service

Philippines

$8.80

per hour

$1,408

per month

4.6(0 reviews)

Philippines

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed79 WPM

📶 Connection46 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Rica

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Rica M.

Rica specializes in / customer advocate/ customer support/ customer service work, backed by 2 years in the field. Rica handles eCommerce and Customer Service, plus Customer Support and Data Entry. Book Rica for $8.8/hr - full-time monthly rate is $1,408.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Rica's Rate

$1,408/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant / Customer Advocate/ Customer Support/ Customer Service

I am a reliable and customer-focused Virtual Assistant with experience in customer service, administrative support, data entry, operations assistance, and sales. I can help clients manage customer inquiries, respond to emails and messages, organize information, update records, process orders, follow up with customers, and provide timely solutions to concerns. As a Customer Advocate and Support professional, I focus on understanding customers’ needs, communicating with patience and professionalism, resolving issues efficiently, and creating a positive customer experience. I can also assist with e-commerce operations, including order management, product information, customer communication, and basic support for online stores. I am comfortable learning new tools and systems, including CRM and e-commerce platforms, and I can adapt quickly to new processes. My goal is to provide dependable support that helps clients save time, stay organized, improve customer satisfaction, and keep their daily operations running smoothly.

$8.80

Hourly Rate

$1,408

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

eCommerce Customer Service Customer Support Data Entry Virtual Assistant Customer Experience Social Customer Service Customer Service Support Email Communication Virtual Assistance and Client Support

Languages

EnglishFilipino

Industries Supported

Hire Rica for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for SaaS, VA for Insurance

Client Reviews

👴

Robert Miller - 1 month ago

Global Imports

Fast, reliable, and always delivers quality work. Couldn't ask for more.

Frequently Asked Questions about Rica M.

Can I interview Rica before hiring?

Absolutely! You can request a video interview with Rica before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Rica work in?

Rica is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Rica work full-time and weekends?

Yes, Rica is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Rica use?

Rica is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Rica start?

Rica can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Rica sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Rica to sign. This ensures your confidential business information stays protected.