Vince M. - Virtual Assistant | Customer and Technical Support

Q: Can I interview Vince before hiring?

Absolutely! You can request a video interview with Vince before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Vince work in?

Vince is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Vince work full-time and weekends?

Yes, Vince is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Vince use?

Vince is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Vince start?

Vince can typically start within 24-48 hours after you finalize the contract.

Q: Does Vince sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Vince to sign.

Philippines

$6.6

per hour

$1,056

per month

4.4(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed54 WPM

📶 Connection96 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Vince

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About Vince M.

Vince specializes in | customer and technical support work, backed by 3 years in the field. Vince handles Customer Support and Technical Support, plus Virtual Assistant and Sales Management. Book Vince for $6.6/hr - full-time monthly rate is $1,056.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Vince's Rate

6.6

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer and Technical Support

Hi, I'm Vince. I specialize in high-volume Email and Chat support for fast-paced global businesses. My background includes resolving account access issues, managing billing discrepancies, and configuring platform settings for users, alongside secure documentation for banking clients. I am an expert in Zendesk and Salesforce, and Power BI, allowing me to handle customer accounts and data right away with minimal training. I focus on organization and process improvement to help your team exceed its targets and keep customers happy.

$6.6

Hourly Rate

$1,056

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Customer Support Technical Support Virtual Assistant Sales Management Data Entry Specialist

Languages

EnglishFilipino

Industries Supported

Hire Vince for: VA for B2B, VA for SaaS, VA for Real Estate, VA for Insurance, VA for Healthcare

Client Reviews

🚚

Timothy Young - 7 months ago

Logistics Co

Great work and communication. Delivers consistently good results.

Frequently Asked Questions about Vince M.

Can I interview Vince before hiring?

Absolutely! You can request a video interview with Vince before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Vince work in?

Vince is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Vince work full-time and weekends?

Yes, Vince is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Vince use?

Vince is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Vince start?

Vince can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Vince sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Vince to sign. This ensures your confidential business information stays protected.