Xenna E. - Virtual Assistant Customer Experience & Support Specialist

Philippines

per hour

$1,120

per month

4.7(0 reviews)

Philippines

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed33 WPM

📶 Connection60 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Xenna

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Xenna E.

A Philippines-based virtual assistant customer experience & support specialist, Xenna combines 5 years of experience with a 4.7-star track record. Skilled in Customer Service and 2 other areas including Customer Support, Customer Experience. Hire Xenna at $7/hr or $1,120/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Xenna's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant Customer Experience & Support Specialist

I am a customer-focused Virtual Assistant with strong communication, problem-solving, and organizational skills. I understand that excellent customer service is not just about answering questions—it is about listening carefully, understanding the customer's needs, and providing solutions that leave them feeling valued and supported. I am patient, reliable, detail-oriented, and comfortable handling customer concerns professionally through email, chat, and other support channels. My goal is to help businesses deliver exceptional customer experiences while building trust and long-term customer relationships.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Customer Experience

Languages

EnglishFilipino

Industries Supported

Hire Xenna for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

🚗

Gregory Nelson - 9 months ago

Automotive Dealer

Professional approach and excellent follow-through on all tasks.

Frequently Asked Questions about Xenna E.

Can I interview Xenna before hiring?

Absolutely! You can request a video interview with Xenna before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Xenna work in?

Xenna is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Xenna work full-time and weekends?

Yes, Xenna is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Xenna use?

Xenna is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Xenna start?

Xenna can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Xenna sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Xenna to sign. This ensures your confidential business information stays protected.