Fortune N. - Virtual Assistant | Customer Service & Appointment Scheduling

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Virtual Assistant | Customer Service & Appointment Scheduling

Customer service-oriented virtual assistant and appointment setter who has experience with U.S.-based customers in a remote international setting. My speciality is customer communication, scheduling appointments, CRM handling, email follow-up and lead qualification, and proper record keeping. As part of my current remote position, I handle 65-80 outbound calls per day, interact with business owners and decision makers, maintain organised client records and follow up pipelines, and arrange virtual meetings. I also have vast experience of customer service and support both in the UK and Nigeria. Organised, reliable, conscientious and self-managed, working on international teams. I know how to use Google Workspace and Microsoft Office very well, and my ALX Virtual Assistant Certificate has been awarded. I am able to quickly learn new systems, and I am dedicated to clients and their customers having professional, friendly and reliable support.

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Hire Fortune for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare