Mary A. - Virtual Assistant | Customer Service Associate

Philippines

per hour

$1,280

per month

4.8(0 reviews)

Philippines

Member since August 2026

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed77 WPM

📶 Connection82 Mbps

✅ Success Rate98%

Meet Mary

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Hourly Rate ($)

Hours per Week

How to Hire Mary

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Mary A.

With 5 years of hands-on experience, Mary brings proven expertise as a virtual assistant | customer service associate. Core competencies include Customer Service, Customer Support, Customer Retention, Project Management. Rates: $8/hour or $1,280/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Mary's Rate

$1,280/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Service Associate

Customer service professional with experience in live chat, email, phone, technical support, claims processing, and administrative tasks. I have handled customer concerns from start to finish, including appliance warranty claims, troubleshooting, billing inquiries, order and shipment tracking, repair scheduling, and coordinating with manufacturers. I also have experience supporting customers in the entertainment/sweepstakes industry through live chat, processing requests, and resolving concerns efficiently. I’m detail-oriented, adaptable, and committed to providing reliable support while maintaining professionalism and excellent customer service.

Hourly Rate

$1,280

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Customer Retention Project Management Live Chat Operator Chat Support Email Management Scheduling and Calendar Management Task Delegation Medical Billing and Collections

Languages

EnglishFilipino

Industries Supported

Hire Mary for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Agencies, VA for Startups

Client Reviews

🛡️

Patrick Green - 9 months ago

Insurance Agency

Handles sensitive data with care and professionalism. Excellent!

Frequently Asked Questions about Mary A.

Can I interview Mary before hiring?

Absolutely! You can request a video interview with Mary before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Mary work in?

Mary is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Mary work full-time and weekends?

Yes, Mary is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Mary use?

Mary is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Mary start?

Mary can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Mary sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Mary to sign. This ensures your confidential business information stays protected.