Joana P. - Virtual Assistant | Customer Service & Chat Support

Philippines

$6.60

per hour

$1,056

per month

4.8(0 reviews)

Philippines

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed45 WPM

📶 Connection82 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Joana

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Joana P.

A Philippines-based virtual assistant | customer service & chat support, Joana combines 4 years of experience with a 4.8-star track record. Skilled in WordPress and 3 other areas including Word, Customer Service, Data Entry. Hire Joana at $6.6/hr or $1,056/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Joana's Rate

$1,056/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Service & Chat Support

I have 4 years of experience as a Customer Service Representative, providing support through chat, email, and phone. I'm skilled at handling customer inquiries, resolving issues, and delivering excellent customer experiences. As a Virtual Assistant, I can assist with customer support, email management, data entry, scheduling, and other administrative tasks. I'm organized, reliable, detail-oriented, and committed to helping businesses run smoothly while providing outstanding support to their customers. What I Can Offer: Professional customer support via chat, email, and phone Quick and efficient handling of customer inquiries and concerns Email and inbox management Data entry and record keeping Calendar and appointment scheduling Administrative and virtual assistant support Strong communication and problem-solving skills Reliable, organized, and detail-oriented work Ability to learn new tools and processes quickly A commitment to providing excellent customer service and helping your business run smoothly

$6.60

Hourly Rate

$1,056

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

WordPress Word Customer Service Data Entry Excel Virtual Assistant Customer Experience Appointment Setting Chat Support ChatGPT

Languages

EnglishFilipino

Industries Supported

Hire Joana for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

📖

Christina Hill - 10 months ago

Educational Services

Patient and thorough. Joana explains everything clearly.

Frequently Asked Questions about Joana P.

Can I interview Joana before hiring?

Absolutely! You can request a video interview with Joana before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Joana work in?

Joana is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Joana work full-time and weekends?

Yes, Joana is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Joana use?

Joana is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Joana start?

Joana can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Joana sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Joana to sign. This ensures your confidential business information stays protected.