Mercy W. - Virtual Assistant| Customer Service Manager.

Kenya

per hour

$1,120

per month

4.4(0 reviews)

Kenya

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed35 WPM

📶 Connection67 Mbps

✅ Success Rate99%

Meet Mercy

Hire Mercy

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Mercy

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Mercy W.

With 3 years of hands-on experience, Mercy brings proven expertise as a virtual assistant| customer service manager.. Core competencies include Customer Service, Virtual Assistant, Credit Repair Disputes. Rates: $7/hour or $1,120/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Mercy's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant| Customer Service Manager.

Highly organized Virtual Assistant and administrative professional with experience supporting leadership, remote operations, recruitment, onboarding, records, documentation, and day-to-day coordination. Experienced in managing recurring tasks, maintaining spreadsheets and trackers, supporting payroll administration, and following up on operational requirements. Strong written communication, attention to detail, and ability to work independently in remote environments while keeping tasks, information, and documentation organized.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Customer Service Virtual Assistant Credit Repair Disputes

Languages

EnglishFilipino

Industries Supported

Hire Mercy for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

📖

Christina Hill - 10 months ago

Educational Services

Patient and thorough. Mercy explains everything clearly.

Frequently Asked Questions about Mercy W.

Can I interview Mercy before hiring?

Absolutely! You can request a video interview with Mercy before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Mercy work in?

Mercy is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Mercy work full-time and weekends?

Yes, Mercy is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Mercy use?

Mercy is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Mercy start?

Mercy can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Mercy sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Mercy to sign. This ensures your confidential business information stays protected.