Irene N. - Virtual Assistant| Customer Service Representative

Kenya

per hour

$960

per month

4.8(0 reviews)

Kenya

Member since January 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed48 WPM

📶 Connection87 Mbps

✅ Success Rate97%

Meet Irene

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Hourly Rate ($)

Hours per Week

How to Hire Irene

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Irene N.

A Kenya-based virtual assistant| customer service representative, Irene combines 4 years of experience with a 4.8-star track record. Skilled in Customer Service and 3 other areas including Customer Support, Email Handling, Virtual Assistant. Hire Irene at $6/hr or $960/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Irene's Rate

$960/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant| Customer Service Representative

Reliable Virtual Assistant and Customer Service Representative with 3+ years of experience supporting customers and driving sales in fast-paced, remote-friendly contact center environments. Skilled in handling inbound and outbound calls, email support, live chat, and CRM record management, with hands-on experience in bookings, order processing, and resolving customer inquiries quickly and professionally. Known for clear written communication, quick thinking under pressure, and building genuine rapport with customers. Comfortable working independently, managing my own schedule, and consistently meeting performance targets. Looking to bring the same reliability, attention to detail, and customer-first attitude to a Virtual Assistant or Customer Service role, whether that's managing inboxes and chats, coordinating bookings and calendars, or handling day-to-day customer support tasks.

Hourly Rate

$960

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Email Handling Virtual Assistant Virtual Assistant Solutions (Alexa, Google, Siri, Home Kit, Cortana)CRM Chat Support Outbound Sales Outbound Calls Inbound Sales

Languages

EnglishFilipino

Industries Supported

Hire Irene for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

👧

Rachel Taylor - 4 months ago

Fashion Retail

Incredible attention to detail. Irene never misses a thing!

Frequently Asked Questions about Irene N.

Can I interview Irene before hiring?

Absolutely! You can request a video interview with Irene before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Irene work in?

Irene is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Irene work full-time and weekends?

Yes, Irene is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Irene use?

Irene is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Irene start?

Irene can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Irene sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Irene to sign. This ensures your confidential business information stays protected.