John A. - Virtual Assistant | Customer Service Representative

Q: Can I interview John before hiring?

Absolutely! You can request a video interview with John before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does John work in?

John is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can John work full-time and weekends?

Yes, John is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does John use?

John is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can John start?

John can typically start within 24-48 hours after you finalize the contract.

Q: Does John sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to John to sign.

Philippines

per hour

$800

per month

4.1(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed76 WPM

📶 Connection85 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire John

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About John A.

Looking for a reliable virtual assistant | customer service representative? John has spent 2 years mastering this role. Day-to-day tasks span Social Media Management, Customer Service, Customer Support, Helpdesk. Start at $5 per hour, or $800 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

John's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Service Representative

As a dedicated customer advocate at TTEC, a globally recognized leader in customer experience and digital transformation, I specialize in providing unparalleled assistance to healthcare clients within the realm of customer service excellence. My role involves offering crucial guidance on insurance coverage, pre-authorizations, and co-payments, alongside personalized recommendations for optimal plans and options. Before joining TTEC, I honed my skills as a customer service representative at Qualfon, a prominent business process outsourcing firm serving diverse industries, including telecommunications. There, I excelled in swiftly resolving phone-related concerns, devising proactive strategies, and consistently delivering exceptional service to customers. My professional journey has equipped me with invaluable talents, such as meticulous attention to detail and exceptional listening skills, enabling me to proficiently handle complex information and ensure client satisfaction. I am deeply committed to enhancing customer experience and promoting medication compliance. With a rich background and a relentless pursuit of service excellence and personal growth, I am eager to leverage my diverse expertise to contribute meaningfully to the dynamic team at TTEC

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Social Media Management Customer Service Customer Support Helpdesk Virtual Assistant Customer Experience Health Care Management Cold Calling Appointment Setting

Languages

EnglishFilipino

Industries Supported

Hire John for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

🦷

Heather Roberts - 11 months ago

Dental Practice

Excellent at patient scheduling and follow-ups. John is wonderful!

Portfolio

Frequently Asked Questions about John A.

Can I interview John before hiring?

Absolutely! You can request a video interview with John before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does John work in?

John is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can John work full-time and weekends?

Yes, John is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does John use?

John is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can John start?

John can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does John sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to John to sign. This ensures your confidential business information stays protected.