Erika L. - Virtual Assistant | Customer Service

Brazil

per hour

$1,120

per month

4.8(0 reviews)

Brazil

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed88 WPM

📶 Connection45 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Erika

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Erika L.

Looking for a reliable virtual assistant | customer service? Erika has spent 5 years mastering this role. Day-to-day tasks span Customer Service, Customer Support, Administrative Support. Start at $7 per hour, or $1,120 monthly for 40 hours/week.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Erika's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Service

822 Customer Service and Commercial Backoffice professional with experience in the pharmaceutical, banking, and service sectors. Expertise in data analysis, information validation and correction, invoicing, order management, CRM, and improvement of administrative and commercial processes. Experience with SAP, ERP/JDE, Microsoft Office Suite, and high-demand operational routines. I use generative AI for light automation, communication standardization, data organization, and task optimization, increasing productivity and reducing rework. Analytical, organized, collaborative, and results-oriented profile, with strong communication and a focus on solutions. I am seeking hybrid opportunities in Backoffice, Customer Service, CX/CS, and administrative areas in companies that value technology, efficient processes, and professional development.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Administrative Support

Languages

EnglishFilipino

Industries Supported

Hire Erika for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Law Firms, VA for Healthcare

Client Reviews

👩‍🦰

Jessica Lee - 1 month ago

Marketing Pro

Incredible talent and dedication. Erika transformed our workflow completely.

Frequently Asked Questions about Erika L.

Can I interview Erika before hiring?

Absolutely! You can request a video interview with Erika before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Erika work in?

Erika is based in Brazil and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Erika work full-time and weekends?

Yes, Erika is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Erika use?

Erika is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Erika start?

Erika can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Erika sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Erika to sign. This ensures your confidential business information stays protected.