Vivian U. - Virtual Assistant /Customer service

Nigeria

$6.60

per hour

$1,056

per month

4.8(0 reviews)

Nigeria

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed87 WPM

📶 Connection43 Mbps

✅ Success Rate97%

Meet Vivian

Hire Vivian

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Vivian

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Vivian U.

Vivian specializes in /customer service work, backed by 6 years in the field. Vivian handles Customer Service and Data Entry, plus Combinatorial Problem Solving and Customer Experience. Book Vivian for $6.6/hr - full-time monthly rate is $1,056.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Vivian's Rate

$1,056/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant /Customer service

I am a friendly, reliable, and customer-focused Customer Service Representative who enjoys helping people and making sure their concerns are handled with care. I have experience communicating with customers, answering questions, resolving issues, and providing helpful solutions in a professional and respectful way. I understand that working remotely requires good communication, time management, attention to detail, and the ability to work independently. I am comfortable handling different customer needs, staying organized, following instructions, and maintaining a positive attitude even when dealing with difficult situations. What I offer is more than just answering customer inquiries. I listen carefully, understand the customer's needs, and do my best to provide a quick and helpful solution. I believe every interaction is an opportunity to build trust and leave the customer with a positive impression of the company. As a Remote Customer Service Representative, I am ready to bring my communication skills, patience, problem-solving ability, and strong work ethic to your team. My goal is to provide dependable support, keep customers satisfied, and represent the company professionally in every interaction.

$6.60

Hourly Rate

$1,056

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Customer Service Data Entry Combinatorial Problem Solving Customer Experience Live Chat Operator Administrative Support Client Management Client Success Manager Phone and Email Support Virtual Assistance and Client Support

Languages

EnglishFilipino

Industries Supported

Hire Vivian for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

📷

Megan King - 8 months ago

Photography Studio

Vivian keeps our schedules organized and clients happy. Amazing!

Frequently Asked Questions about Vivian U.

Can I interview Vivian before hiring?

Absolutely! You can request a video interview with Vivian before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Vivian work in?

Vivian is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Vivian work full-time and weekends?

Yes, Vivian is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Vivian use?

Vivian is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Vivian start?

Vivian can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Vivian sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Vivian to sign. This ensures your confidential business information stays protected.