Hire Virtual Assistant | Customer Service In Philippines

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Profile picture of Maricar d., Virtual Assistant | Customer Service

Maricar d.

$501/Month
($3.13/Hour)

Philippines

Member since:

Last logged: ago


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Virtual Assistant | Customer Service

4.5

Hi, I always believed that providing customer service satisfaction is one way of keeping the business on track. I've been working in the BPO industry for 7 years now. I am an expert in Customer Service, Technical Support, Quality Analyst, Sales Consultant. I used to help customers with their inquiry about bills, usages and dispute. I was trained to deal with different types of customers because I can also handle escalated calls. As an experienced Technical support, I help the customer to troubleshoot their mobile devices and internet wifi. I also have a background about Technical concern for website, such as passwords and browser issues. I also became part of one of the biggest educational company in the US. I became a Team Leader in my recent company so rest assured that I can always work in a minimal supervision. I can also do admin task with the use of some basic application such as CRM, Microsoft Excel, Google Apps and Canva. I am used to sending report to our higher management and providing action plan to my agents to make sure that our team will hit our monthly goal.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$501/Month Full-Time College Level 7 years
EXPECTED SALARY AVAILABILTY
$501/Month Full-Time
EDUCATION EXPERIENCE
$College Level 7 years

Portfolio

Maricar d.

pdf

Welcome to my profile

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Why Do I Need A Virtual Assistant

We call them virtual assistant because they work from home

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