Maricar d. - Virtual Assistant | Customer Service

Philippines

$3.13

per hour

$501

per month

4.5(0 reviews)

Philippines

Member since February 2021

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed68 WPM

📶 Connection60 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Maricar

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Maricar d.

Maricar specializes in | customer service work, backed by 7 years in the field. Maricar handles Customer Service and Customer Support, plus Customer Retention and Technical Analysis. Book Maricar for $3.13/hr - full-time monthly rate is $501.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Maricar's Rate

$501/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Service

Hi, I always believed that providing customer service satisfaction is one way of keeping the business on track. I've been working in the BPO industry for 7 years now. I am an expert in Customer Service, Technical Support, Quality Analyst, Sales Consultant. I used to help customers with their inquiry about bills, usages and dispute. I was trained to deal with different types of customers because I can also handle escalated calls. As an experienced Technical support, I help the customer to troubleshoot their mobile devices and internet wifi. I also have a background about Technical concern for website, such as passwords and browser issues. I also became part of one of the biggest educational company in the US. I became a Team Leader in my recent company so rest assured that I can always work in a minimal supervision. I can also do admin task with the use of some basic application such as CRM, Microsoft Excel, Google Apps and Canva. I am used to sending report to our higher management and providing action plan to my agents to make sure that our team will hit our monthly goal.

$3.13

Hourly Rate

$501

Monthly (Est.)

Full-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Customer Retention Technical Analysis

Languages

EnglishFilipino

Industries Supported

Hire Maricar for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

💎

Victoria Mitchell - 10 months ago

Jewelry Brand

Maricar has an eye for detail that's perfect for our business.

Portfolio

Frequently Asked Questions about Maricar d.

Can I interview Maricar before hiring?

Absolutely! You can request a video interview with Maricar before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Maricar work in?

Maricar is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Maricar work full-time and weekends?

Yes, Maricar is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Maricar use?

Maricar is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Maricar start?

Maricar can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Maricar sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Maricar to sign. This ensures your confidential business information stays protected.