Rowena R. - Virtual Assistant - Customer Service

Philippines

per hour

$960

per month

4.8(0 reviews)

Philippines

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed63 WPM

📶 Connection84 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Rowena

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Send a message
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2
Request an interview
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3
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Weekly billing, cancel anytime

About Rowena R.

A Philippines-based virtual assistant - customer service, Rowena combines 8 years of experience with a 4.8-star track record. Skilled in Data Visualization and 3 other areas including Social Media Management, Customer Service, Email Handling. Hire Rowena at $6/hr or $960/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Rowena's Rate

$960/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant - Customer Service

I am a dedicated Virtual Assistant and Customer Service professional with experience in handling customer inquiries, resolving concerns, managing communications, and providing reliable administrative support. I have also undergone Master Virtual Assistant training, where I developed and strengthened my skills in virtual assistance, administrative tasks, data entry, customer support, organization, time management, and working with different digital tools and platforms. My background in customer service has helped me build strong communication, problem-solving, and relationship-building skills. I am experienced in assisting customers, managing follow-ups, maintaining accurate records, and ensuring every interaction is handled with professionalism and care. As a Virtual Assistant, I am committed to helping businesses stay organized, efficient, and productive. I am proactive, detail-oriented, adaptable, and able to work independently while meeting deadlines and delivering quality results. I value continuous learning and growth, and I am excited to use my customer service experience and VA training to provide dependable support and create a positive impact for the clients and teams I work with.

Hourly Rate

$960

Monthly (Est.)

Full-Time

Availability

8 years

Experience

Jobs Done

Skills & Expertise

Data Visualization Social Media Management Customer Service Email Handling Excel Customer Retention Office Administration

Languages

EnglishFilipino

Industries Supported

Hire Rowena for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

👷

Brian Moore - 5 months ago

Construction Co

Solid performance and good communication. Very satisfied overall.

Frequently Asked Questions about Rowena R.

Can I interview Rowena before hiring?

Absolutely! You can request a video interview with Rowena before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Rowena work in?

Rowena is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Rowena work full-time and weekends?

Yes, Rowena is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Rowena use?

Rowena is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Rowena start?

Rowena can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Rowena sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Rowena to sign. This ensures your confidential business information stays protected.