Jean A. - Virtual Assistant | Customer Success | Account Management | Operations Support

Philippines

$10

per hour

$1,600

per month

4.9(0 reviews)

Philippines

Member since July 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed37 WPM

📶 Connection66 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Jean

1
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2
Request an interview
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3
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Weekly billing, cancel anytime

About Jean A.

With 10+ years of hands-on experience, Jean brings proven expertise as a virtual assistant | customer success | account management | operations support. Core competencies include Customer Service, OEM Account Management, Account Management, Team Leadership. Rates: $10/hour or $1,600/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Jean's Rate

$1,600/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Success | Account Management | Operations Support

I'm a customer success and operations professional with over 11 years of experience supporting customers, clients, and business operations across telecommunications, e-commerce, technology, payroll, and travel industries. My background includes customer service, client success, account management, implementation, and operations support, giving me a strong understanding of how to build lasting client relationships and keep business processes running smoothly. Behind the scenes, I manage client accounts, coordinate onboarding and implementation, maintain CRM records, resolve customer concerns, and work closely with cross-functional teams to ensure a seamless customer experience. I'm highly organized, detail-oriented, and experienced in handling multiple priorities while delivering exceptional service through phone, email, and virtual meetings. Core Skills: Customer Success & Client Relationship Management Account Management Client Implementation & Onboarding Customer Service & Technical Support CRM Management (Salesforce) Operations & Administrative Support E-commerce Support Email & Phone Support Team Leadership & Coaching Project Coordination Process Improvement Cross-functional Collaboration Customer Training & Product Adoption Documentation & Reporting Problem Solving & Conflict Resolution

$10

Hourly Rate

$1,600

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Customer Service OEM Account Management Account Management Team Leadership Client Success Manager E-Commerce and Sales Support E-Commerce Support

Languages

EnglishFilipino

Industries Supported

Hire Jean for: VA for SaaS, VA for E-commerce, VA for Retail, VA for B2B, VA for Real Estate

Client Reviews

💃

Ashley Martin - 6 months ago

Event Planning

Our events run smoother thanks to Jean's organizational skills.

Portfolio

Frequently Asked Questions about Jean A.

Can I interview Jean before hiring?

Absolutely! You can request a video interview with Jean before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Jean work in?

Jean is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Jean work full-time and weekends?

Yes, Jean is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Jean use?

Jean is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Jean start?

Jean can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Jean sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jean to sign. This ensures your confidential business information stays protected.