Michelle M. - Virtual Assistant | Customer Support & Administrative Operations

Q: Can I interview Michelle before hiring?

Absolutely! You can request a video interview with Michelle before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Michelle work in?

Michelle is based in Kenya and can adjust their schedule to overlap with your business hours.

Q: Can Michelle work full-time and weekends?

Yes, Michelle is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Michelle use?

Michelle is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Michelle start?

Michelle can typically start within 24-48 hours after you finalize the contract.

Q: Does Michelle sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Michelle to sign.

Kenya

$11.11

per hour

$1,778

per month

4.8(0 reviews)

Kenya

Last active: recently

💻Technical Readiness

⌨️ Typing Speed50 WPM

📶 Connection70 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Michelle

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2
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About Michelle M.

With 6 years of hands-on experience, Michelle brings proven expertise as a virtual assistant | customer support & administrative operations. Core competencies include Salesforce Lightning, Customer Service, Email Handling, Time Management. Rates: $11.11/hour or $1,778/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Michelle's Rate

11.11

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Support & Administrative Operations

A detail-oriented Virtual Assistant and Customer Support professional with experience supporting remote teams and delivering high-quality client service in fast-paced environments. Skilled in email and calendar management, customer communication, data entry, and CRM tools such as Salesforce, Zendesk, and Slack, I bring a strong ability to streamline operations and improve response efficiency. I have a proven track record of handling high volumes of customer interactions while maintaining accuracy, professionalism, and timely resolution. My background in Information Technology and Virtual Assistance certification strengthens my ability to adapt quickly to new systems and tools, ensuring smooth workflow integration for clients. I specialize in supporting businesses with administrative tasks, chat moderation, customer support, and virtual coordination. I am highly organized, reliable, and self-driven, with a strong focus on meeting deadlines and exceeding performance expectations. My goal is to help clients save time, improve customer satisfaction, and increase productivity by providing dependable remote support tailored to their needs.

$11.11

Hourly Rate

$1,778

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Salesforce Lightning Customer Service Email Handling Time Management Virtual Assistant CRM Real Estate Calendar Management Google Docs Lead Generation

Languages

EnglishFilipino

Industries Supported

Hire Michelle for: VA for B2B, VA for SaaS, VA for Real Estate, VA for E-commerce, VA for Retail

Client Reviews

⚽

Eric Campbell - 10 months ago

Sports Equipment

Good work and reliable communication. Happy with the results.

Frequently Asked Questions about Michelle M.

Can I interview Michelle before hiring?

Absolutely! You can request a video interview with Michelle before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Michelle work in?

Michelle is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Michelle work full-time and weekends?

Yes, Michelle is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Michelle use?

Michelle is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Michelle start?

Michelle can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Michelle sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Michelle to sign. This ensures your confidential business information stays protected.