Nickol C. - Virtual Assistant | Customer Support & Administrative Support

Philippines

$5.60

per hour

$896

per month

4.8(0 reviews)

Philippines

Member since March 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed47 WPM

📶 Connection75 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Nickol

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Nickol C.

Nickol specializes in | customer support & administrative support work, backed by 7 years in the field. Nickol handles Customer Service and Data Entry, plus Email Handling and Technical Support. Book Nickol for $5.6/hr - full-time monthly rate is $896.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Nickol's Rate

$896/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Support & Administrative Support

Hi, I’m Nickol. I’m a Virtual Assistant and Customer Support Specialist with more than 7 years of experience in customer service, technical support, healthcare support, and e-commerce. Most of my experience comes from working in fast-paced environments where I handled customer concerns through phone, chat, and email while making sure every customer felt heard and supported. Over the years, I’ve learned how important it is to stay organized, communicate clearly, and remain calm even during busy or challenging situations. I’ve handled high-volume customer interactions, technical troubleshooting, claims and billing concerns, CRM updates, order management, escalations, and administrative tasks while maintaining quality and accuracy. Aside from my corporate experience, I also managed my own small e-commerce business, which helped me understand the day-to-day challenges business owners face. Because of that experience, I genuinely enjoy helping clients stay organized and making their workload lighter. Recently, I completed intensive training in Executive Virtual Assistance, Lead Management, Marketing Coordination, and Real Estate Virtual Assistance. This helped me improve my skills in calendar and email management, appointment scheduling, lead tracking, social media coordination, and administrative support. I’m comfortable using tools like Zendesk, Salesforce, Go High Level, Shopify, Google Workspace, Microsoft Office 365, Slack, Zoom, Trello, Asana, Canva, and ChatGPT. I’m also HIPAA Certified and experienced in handling confidential customer information professionally and securely. I’m someone who’s reliable, easy to work with, and willing to learn quickly. I always do my best to provide excellent support, build positive client relationships, and help businesses run more smoothly.

$5.60

Hourly Rate

$896

Monthly (Est.)

Full-Time

Availability

7 years

Experience

Jobs Done

Skills & Expertise

Customer Service Data Entry Email Handling Technical Support Virtual Assistant CRM Sales Sales Management Social Customer Service Cold Calling Appointment Setting Administrative Support Adobe Photoshop Lightroom Chat Support General Virtual Assistant E-Commerce and Sales Support Airbnb Virtual Assistant

Languages

EnglishFilipino

Industries Supported

Hire Nickol for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

🛡️

Patrick Green - 9 months ago

Insurance Agency

Handles sensitive data with care and professionalism. Excellent!

Frequently Asked Questions about Nickol C.

Can I interview Nickol before hiring?

Absolutely! You can request a video interview with Nickol before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Nickol work in?

Nickol is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Nickol work full-time and weekends?

Yes, Nickol is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Nickol use?

Nickol is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Nickol start?

Nickol can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Nickol sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Nickol to sign. This ensures your confidential business information stays protected.