Winfred W. - Virtual Assistant| Customer Support & Lead Generation

Kenya

per hour

$960

per month

4.7(0 reviews)

Kenya

Member since December 2025

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed68 WPM

📶 Connection53 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Winfred

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2
Request an interview
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About Winfred W.

A Kenya-based virtual assistant| customer support & lead generation, Winfred combines 4 years of experience with a 4.7-star track record. Skilled in Customer Service and 2 other areas including Business Development, Lead Generation. Hire Winfred at $6/hr or $960/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Winfred's Rate

$960/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant| Customer Support & Lead Generation

I help businesses streamline operations, engage customers, and grow revenue by combining expertise in customer support, lead generation, and virtual assistance. With over 3 years of hands-on experience, I excel at: Lead Generation & BDR Support: Identifying qualified prospects, building targeted lists, and managing outreach campaigns using LinkedIn Sales Navigator, Apollo.io, and CRM platforms like HubSpot and Salesforce. Customer Support Excellence: Managing high-volume tickets, resolving complex issues, and maintaining CSAT and QA standards in eCommerce and telecom environments. CRM & Workflow Management: Organizing customer and prospect data, optimizing pipelines, and implementing productivity tools like Notion, Trello, Slack, and Google Workspace. Process Improvement & Initiative: Continuously analyzing workflows to increase efficiency, reduce response times, and improve customer satisfaction. I bring a proactive, solution-oriented approach, consistently helping companies meet KPIs, improve customer experiences, and support business growth.

Hourly Rate

$960

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Customer Service Business Development Lead Generation

Languages

EnglishFilipino

Industries Supported

Hire Winfred for: VA for SaaS, VA for E-commerce, VA for Retail, VA for B2B, VA for Real Estate

Client Reviews

🚚

Timothy Young - 7 months ago

Logistics Co

Great work and communication. Delivers consistently good results.

Frequently Asked Questions about Winfred W.

Can I interview Winfred before hiring?

Absolutely! You can request a video interview with Winfred before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Winfred work in?

Winfred is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Winfred work full-time and weekends?

Yes, Winfred is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Winfred use?

Winfred is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Winfred start?

Winfred can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Winfred sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Winfred to sign. This ensures your confidential business information stays protected.