OMOLADE B. - Virtual Assistant | Customer Support | Operations & Administrative Specialist | Student Consultant

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Virtual Assistant | Customer Support | Operations & Administrative Specialist | Student Consultant

I am an organized and proactive Virtual Assistant and Customer Support professional. I have over four years of experience in customer service, administration, international student counselling, sales, business development, HR and stakeholder management. I help businesses stay organized. I help businesses communicate effectively with clients and customers. I help businesses manage day-to-day tasks. I help businesses keep important processes moving. My experience includes managing enquiries. My experience includes email communication. My experience includes appointments. My experience includes follow-ups. My experience includes documentation. My experience includes records. My experience includes applications. My experience includes CRM updates. My experience includes research. My experience includes data entry. My experience includes coordination of tasks and deadlines. In my role as an International Student Counsellor and Manager I manage multiple client cases from initial enquiry through the admissions process. This requires attention to detail. This requires follow-up. This requires communication. This requires documentation. This requires the ability to work with stakeholders. My previous experience in customer service, sales and HR has also strengthened my ability to solve problems. My previous experience in customer service, sales and HR has also strengthened my ability to handle situations professionally. My previous experience in customer service, sales and HR has also strengthened my ability to build relationships. My previous experience in customer service, sales and HR has also strengthened my ability to work towards business goals. I am comfortable using Google Workspace. I am comfortable using Microsoft Office. I am comfortable using HubSpot CRM. I am comfortable using Trello. I am comfortable using Asana. I am comfortable using Hootsuite. I am comfortable using digital tools. I am confident learning platforms and processes quickly. I am particularly suited to roles. I am particularly suited to roles where organization is important. I am particularly suited to roles where communication is important. I am particularly suited to roles where initiative is important. I am particularly suited to roles where reliability is important. I am particularly suited to roles where follow-through is important. Whether you need support with customer service, administrative tasks, CRM management lead follow-up, research, scheduling, project coordination or general business operations I am ready to provide support. Whether you need support with customer service, administrative tasks, CRM management lead follow-up, research, scheduling, project coordination or general business operations I am ready to help you stay focused, on your priorities. I take pride in being professional. I take pride in being responsive. I take pride in being detail-oriented. I take pride in being easy to work with. My goal is to become an extension of your team. My goal is to contribute value to your business.

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Hire OMOLADE for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare