Jane J.

    Jane J. - Virtual Assistant | Customer Support Representative

    Nigeria

    $5

    per hour

    $800

    per month

    4.3(0 reviews)
    Nigeria

    Member since January 2026

    Replies within 6 hours

    💻Technical Readiness
    ⏱️ Response TimeReplies within 6 hours
    ⌨️ Typing Speed33 WPM
    📶 Connection79 Mbps
    ✅ Success Rate99%
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    2. 2
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    About Jane J.

    A Nigeria-based virtual assistant | customer support representative, Jane combines 1 years of experience with a 4.3-star track record. Skilled in Call Center and 3 other areas including Customer Service, Virtual Assistant, Human Resources. Hire Jane at $5/hr or $800/mo for 160 hours.

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    Save 77% vs US Hiring

    Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

    US Equivalent Salary

    $4,800/mo

    Jane's Rate

    $800/mo

    🎉You save $3,680/month = $44,160/year
    Profile Summary

    Virtual Assistant | Customer Support Representative

    I am a reliable and detail-oriented Virtual Assistant and Customer Support Representative with experience supporting clients and customers in fast-paced, remote environments. I have provided high-quality support through phone, email, and live chat, ensuring timely resolution of inquiries while maintaining professionalism and confidentiality. I am skilled at managing multiple tasks simultaneously, prioritizing workload effectively, and adapting quickly to new tools and processes. As a Virtual Assistant, I have supported day-to-day administrative operations including email management, scheduling, data entry, online research, document preparation, and CRM updates. I am highly organized and comfortable working independently in remote settings, meeting deadlines without close supervision while maintaining clear communication with clients and team members. In my customer support roles, I have handled high volumes of customer interactions, resolved issues efficiently, documented all activities accurately across multiple systems, and consistently met productivity and quality standards. I am known for my strong communication skills, attention to detail, and ability to remain calm and empathetic when handling customer concerns. My combined experience as a Virtual Assistant and Customer Support Representative allows me to provide both operational support and exceptional customer service, making me a valuable asset to remote teams seeking dependable, results-driven professionals.

    $5

    Hourly Rate

    $800

    Monthly (Est.)

    Full-Time

    Availability

    1 years

    Experience

    23

    Jobs Done

    Languages

    EnglishFilipino

    Industries Supported

    Hire Jane for: VA for SaaS, VA for E-commerce, VA for Retail

    Client Reviews

    👩‍🦱
    Nicole Brown - 2 months ago

    Beauty Boutique

    Absolutely amazing! Jane handles everything with such professionalism.

    Frequently Asked Questions about Jane J.

    Can I interview Jane before hiring?
    Absolutely! You can request a video interview with Jane before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.
    What time zone does Jane work in?
    Jane is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.
    Can Jane work full-time and weekends?
    Yes, Jane is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.
    What tools does Jane use?
    Jane is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.
    What happens if I'm not satisfied?
    Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.
    How fast can Jane start?
    Jane can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.
    Does Jane sign an NDA?
    Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jane to sign. This ensures your confidential business information stays protected.