Onyekachi A. - Virtual Assistant | Customer Support Representative

Nigeria

$5.50

per hour

$880

per month

4.4(0 reviews)

Nigeria

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed81 WPM

📶 Connection56 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Onyekachi

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Onyekachi A.

Looking for a reliable virtual assistant | customer support representative? Onyekachi has spent 2 years mastering this role. Day-to-day tasks span Communications, Customer Support, Social Sales, Customer Retention. Start at $5.5 per hour, or $880 monthly for 40 hours/week.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Onyekachi's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Support Representative

I am a customer support professional with a strong passion for meaningful communication, customer satisfaction, and building lasting relationships. I bring a warm, empathetic, and professional approach to every interaction, ensuring that customers feel heard, understood, and genuinely valued. My strengths include clear written communication, active listening, problem-solving, and the ability to adapt my tone to different personalities and situations. I understand that excellent customer support goes beyond answering questions; it involves building trust, anticipating customer needs, handling concerns with patience, and creating positive experiences that encourage customer loyalty. I also understand the importance of balancing relationship-building with business goals. I can engage customers in natural, thoughtful conversations, identify opportunities to recommend relevant products or services, and guide interactions toward meaningful outcomes without making customers feel pressured. What I offer my clients is reliability, professionalism, emotional intelligence, attention to detail, and a customer-first mindset. I am committed to representing every brand positively, maintaining consistent communication, and contributing to customer retention, engagement, and business growth. I learn quickly, adapt well to new systems, and welcome feedback as an opportunity to improve. My goal is simple: to turn everyday customer interactions into positive experiences that strengthen trust, build loyalty, and create lasting value for both the customer and the business.

$5.50

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Communications Customer Support Social Sales Customer Retention Salesforce.com Live Chat Operator

Languages

EnglishFilipino

Industries Supported

Hire Onyekachi for: VA for B2B, VA for SaaS, VA for Real Estate, VA for E-commerce, VA for Retail

Client Reviews

✨

Danielle Phillips - 1 year ago

Skincare Brand

Onyekachi's social media management has boosted our engagement 300%!

Frequently Asked Questions about Onyekachi A.

Can I interview Onyekachi before hiring?

Absolutely! You can request a video interview with Onyekachi before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Onyekachi work in?

Onyekachi is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Onyekachi work full-time and weekends?

Yes, Onyekachi is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Onyekachi use?

Onyekachi is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Onyekachi start?

Onyekachi can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Onyekachi sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Onyekachi to sign. This ensures your confidential business information stays protected.