Malachi E. - Virtual assistant |Customer Support Service.

Nigeria

per hour

$1,120

per month

4.4(0 reviews)

Nigeria

Member since July 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed33 WPM

📶 Connection30 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Malachi

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Malachi E.

Looking for a reliable virtual assistant |customer support service.? Malachi has spent 2 years mastering this role. Day-to-day tasks span Customer Service, Virtual Assistant, Customer Retention, Chat Support. Start at $7 per hour, or $1,120 monthly for 40 hours/week.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Malachi's Rate

$1,120/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual assistant |Customer Support Service.

I am a Customer Support Representative and Virtual Assistant dedicated to helping businesses deliver exceptional customer experiences and stay organized. I specialize in handling customer inquiries, resolving issues efficiently, managing communications, scheduling tasks, and providing administrative support. With strong communication, problem-solving, and relationship-building skills, I help businesses improve customer satisfaction, increase retention, and free up valuable time so they can focus on growth. My goal is to ensure every customer interaction is professional, positive, and results-driven.

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Customer Service Virtual Assistant Customer Retention Chat Support Customer Service Support E-Commerce and Sales Support

Languages

EnglishFilipino

Industries Supported

Hire Malachi for: VA for SaaS, VA for E-commerce, VA for Retail, VA for B2B, VA for Real Estate

Client Reviews

👩‍💼

Emily Rodriguez - 3 weeks ago

Creative Agency

Malachi exceeded all my expectations. Communication was always clear and timely.

Frequently Asked Questions about Malachi E.

Can I interview Malachi before hiring?

Absolutely! You can request a video interview with Malachi before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Malachi work in?

Malachi is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Malachi work full-time and weekends?

Yes, Malachi is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Malachi use?

Malachi is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Malachi start?

Malachi can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Malachi sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Malachi to sign. This ensures your confidential business information stays protected.