Naderia S. - Virtual Assistant| Customer Support Specialist | Administrative Assistant

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Virtual Assistant| Customer Support Specialist | Administrative Assistant

I bring a combination of customer support experience, administrative expertise, and virtual assistance skills that allows me to step into a wide range of client needs and deliver reliably from day one. My background includes over two years at Jubilee Life Insurance, where I handled high volumes of client inquiries, resolved complaints, and maintained accurate records. I provided direct administrative support to my branch manager where managed schedules, correspondence, and documentation. Prior to that, I worked in real estate administration at Baraka Rindi Homes, where I coordinated client interactions, maintained property records, and supported day-to-day office operations. I am proficient in MS Office, Google Workspace, Zoom, Slack, and Canva, and I hold a Virtual Assistant Certification from ALX Africa. I am detail-oriented, organized, and dependable. The kind of person who follows through without being reminded and communicates clearly at every step. Whether you need someone to handle customer queries, manage your inbox and calendar, coordinate administrative tasks, or keep your operations running smoothly behind the scenes, I bring the experience, the work ethic, and the attention to detail to get it done right.

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Hire Naderia for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for Insurance, VA for Healthcare