Joshua R. - Virtual Assistant- Customer Support

Dominican Republic

$5.50

per hour

$880

per month

4.5(0 reviews)

Dominican Republic

Member since July 2026

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed55 WPM

📶 Connection67 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Joshua

1
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Joshua R.

Joshua specializes in - customer support work, backed by 3 years in the field. Joshua handles Documentation and Customer Service, plus Email Handling and Microsoft Office. Book Joshua for $5.5/hr - full-time monthly rate is $880.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Joshua's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant- Customer Support

I am a bilingual (English/Spanish) Customer Support and Administrative Assistant with over three years of remote experience. I specialize in providing excellent customer service through phone, email, and chat, ensuring clear communication and efficient problem‑solving. I am highly organized, detail‑oriented, and comfortable managing multiple tasks in fast‑paced environments. I am proficient in Microsoft Office, Google Workspace, and CRM systems, with strong skills in workflow organization, documentation, and customer engagement. My goal is to deliver professional, empathetic, and reliable support while helping businesses grow and maintain strong relationships with their clients.

$5.50

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Documentation Customer Service Email Handling Microsoft Office Virtual Assistant CRM Administrative Support Google Workspace

Languages

EnglishFilipino

Industries Supported

Hire Joshua for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

👩‍⚖️

Michelle Jackson - 5 months ago

Legal Services

Joshua handles complex tasks with ease. Truly impressed!

Frequently Asked Questions about Joshua R.

Can I interview Joshua before hiring?

Absolutely! You can request a video interview with Joshua before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Joshua work in?

Joshua is based in Dominican Republic and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Joshua work full-time and weekends?

Yes, Joshua is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Joshua use?

Joshua is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Joshua start?

Joshua can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Joshua sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Joshua to sign. This ensures your confidential business information stays protected.