Cristene D. - Virtual Assistant | Customer Support

Philippines

per hour

$960

per month

4.3(0 reviews)

Philippines

Member since August 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed55 WPM

📶 Connection98 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Cristene

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2
Request an interview
Meet in 15 minutes
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Weekly billing, cancel anytime

About Cristene D.

Looking for a reliable virtual assistant | customer support? Cristene has spent 1 years mastering this role. Day-to-day tasks span Communications, Customer Service, Customer Support, E-Commerce Support. Start at $6 per hour, or $960 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Cristene's Rate

$960/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Customer Support

When customer inquiries, orders, and concerns start piling up, keeping every customer informed can become a full-time job. I help e-commerce businesses manage customer support, order-related concerns, and follow-ups so customers receive timely and professional assistance. I’m a Customer Service Representative and aspiring Customer Service VA with experience supporting a US-based DTF printing company and a retail business. My core services include: • Email, phone, and live chat customer support • Customer inquiry and concern resolution • Shopify order processing • Order and shipping support • Customer follow-ups • Quality assurance and conversation reviews • Team coordination and customer support assistance • Cash, card, and digital payment processing Experience & Metrics • Handled 20–50 customer inquiries daily through email, phone, and live chat • Processed 100+ Shopify orders daily, checking customer and order details before production • Led a 6-member customer support team through coaching, feedback, and workflow coordination • Reviewed 20–50+ customer conversations daily for quality assurance • Supported customers with order issues, shipping concerns, artwork approvals, product questions, purchases, returns, and general inquiries Tools Google Workspace: Gmail, Docs, Sheets, Drive, Calendar Microsoft 365: Word, Excel, PowerPoint, Outlook Communication: Slack, Microsoft Teams, Zoom, Google Meet, Google Chat I also hold a Bachelor of Science in Biology, major in Ecology, which strengthened my analytical, organizational, and attention-to-detail skills. I’m currently open to full-time remote Customer Service VA, Customer Support, E-commerce VA, and Chat Support opportunities. If you're looking for someone who can communicate clearly, handle customer concerns, process orders accurately, and keep support organized, let's connect.

Hourly Rate

$960

Monthly (Est.)

Full-Time

Availability

1 years

Experience

Jobs Done

Skills & Expertise

Communications Customer Service Customer Support E-Commerce Support

Languages

EnglishFilipino

Industries Supported

Hire Cristene for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

📚

Jennifer Hall - 7 months ago

Publishing House

Excellent writing and editing skills. Cristene is a true professional.

Frequently Asked Questions about Cristene D.

Can I interview Cristene before hiring?

Absolutely! You can request a video interview with Cristene before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Cristene work in?

Cristene is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Cristene work full-time and weekends?

Yes, Cristene is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Cristene use?

Cristene is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Cristene start?

Cristene can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Cristene sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Cristene to sign. This ensures your confidential business information stays protected.