Eriel j. - Virtual Assistant | Email Management | Customer Support

Q: Can I interview Eriel before hiring?

Absolutely! You can request a video interview with Eriel before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Eriel work in?

Eriel is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Eriel work full-time and weekends?

Yes, Eriel is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Eriel use?

Eriel is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Eriel start?

Eriel can typically start within 24-48 hours after you finalize the contract.

Q: Does Eriel sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Eriel to sign.

Philippines

$6.60

per hour

$1,056

per month

4.8(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed82 WPM

📶 Connection74 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate100%

Meet Eriel

Hire Eriel

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Eriel

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Eriel j.

Eriel specializes in | email management | customer support work, backed by 10+ years in the field. Eriel handles eCommerce and Customer Support, plus Email Handling and Virtual Assistant. Book Eriel for $6.6/hr - full-time monthly rate is $1,056.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Eriel's Rate

6.60

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant | Email Management | Customer Support

Virtual Assistant and Customer Support Specialist with 8+ years of experience supporting e-commerce and tech-driven businesses. Proven top performer in high-volume email and chat support, complex case resolution, and escalation handling. Experienced with Amazon Seller Central, Shopify, Walmart Seller Center, eBay Seller Hub, and multiple CRM platforms (HubSpot, Intercom, Richpanel). Skilled in order management, fulfillment support, customer retention, conflict resolution, and cross-functional coordination. Consistently recognized for KPI achievement, ticket resolution volume, and accuracy in fast-paced remote environments. Seeking remote customer support or virtual assistant roles where I can improve workflow efficiency, enhance customer satisfaction, and support business growth.

$6.60

Hourly Rate

$1,056

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

eCommerce Customer Support Email Handling Virtual Assistant Intercom CRM Calendar Management

Languages

EnglishFilipino

Industries Supported

Hire Eriel for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for SaaS, VA for Consultants

Client Reviews

🍽️

Melissa Stewart - 1 year ago

Catering Business

Great support for our event coordination. Eriel is a team player!

Frequently Asked Questions about Eriel j.

Can I interview Eriel before hiring?

Absolutely! You can request a video interview with Eriel before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Eriel work in?

Eriel is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Eriel work full-time and weekends?

Yes, Eriel is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Eriel use?

Eriel is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Eriel start?

Eriel can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Eriel sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Eriel to sign. This ensures your confidential business information stays protected.