Lara F. - Virtual Assistant \ IT Service Desk \ Setter

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Virtual Assistant \ IT Service Desk \ Setter

I am a versatile, reliable, and detail-oriented professional with experience as a Virtual Assistant, IT Service Desk Specialist, and Appointment Setter, providing businesses with dependable administrative, technical, and client support. As a Virtual Assistant, I am highly organized, proactive, adaptable, tech-savvy, resourceful, trustworthy, and skilled in time management, data entry, email and calendar management, internet research, file organization, customer service, CRM management, lead generation, appointment scheduling, and general administrative tasks. I also have experience in bookkeeping, spreadsheet management, website building using website builders, and creating professional graphics and marketing materials using Canva. As an IT Service Desk professional, I am skilled in troubleshooting hardware, software, applications, connectivity, account and access issues, basic network concerns, technical support, ticket management, incident documentation, user assistance, issue escalation, and providing clear step-by-step solutions. I am patient, analytical, solution-oriented, attentive to detail, calm under pressure, and able to explain technical information in a simple and professional manner. As an Appointment Setter, I bring strong communication, active listening, rapport-building, lead qualification, follow-up, objection handling, customer engagement, persistence, and professional phone and chat etiquette. Overall, I am a fast learner and problem-solver who can adapt to different tools, systems, and business processes while maintaining professionalism, confidentiality, accuracy, and excellent service. My goal is to provide reliable all-around support, help businesses stay organized and productive, solve problems efficiently, and contribute to their overall growth and success. If you would like to know more about me. you can send me an email ([hidden]) or you can also contact me on Whatsapp [hidden]9) (Lara Dela Cruz)

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Hire Lara for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Sales Teams, VA for Real Estate