LA P. - Virtual Assistant / Lead Generation / Business Development Researcher

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Virtual Assistant / Lead Generation / Business Development Researcher

## Professional Description I am a Business Development Researcher and Customer Service Professional with more than five years of experience supporting customer operations, lead generation, market research, and business development initiatives. Throughout my career, I have developed strong skills in identifying business opportunities, conducting detailed research, managing customer relationships, and supporting organizational growth through data-driven insights. My experience includes working with tools such as HubSpot, LinkedIn, Barbour ABI, Microsoft Office, and various online research platforms to identify qualified prospects, maintain accurate records, and provide actionable information to support business decisions. As a Business Development Researcher, I conducted market research, prospect qualification, competitor analysis, and CRM management to help organizations expand their reach and generate new opportunities. Prior to transitioning into research and business development, I built a strong foundation in customer service at Everise Philippines. During my tenure, I progressed from Customer Service Representative to Mentor and eventually Team Leader, demonstrating my ability to learn quickly, lead teams, and consistently deliver results. In leadership roles, I coached team members, supported onboarding and training initiatives, monitored performance, and contributed to maintaining high service standards. In addition to my professional experience, I served as an Assistant to the President during my missionary service, where I gained valuable experience in administration, communication, leadership, event coordination, and mentoring. These experiences strengthened my organizational abilities and reinforced my commitment to continuous improvement. I am passionate about helping businesses grow through accurate research, effective communication, strong customer relationships, and reliable administrative support. I bring professionalism, adaptability, attention to detail, and a strong work ethic to every project and am committed to delivering high-quality results in both independent and collaborative environments.

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Hire LA for: VA for SaaS, VA for E-commerce, VA for Retail