Janine R. - Virtual Assistant | Real Estate, E-commerce & Digital Marketing

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Virtual Assistant | Real Estate, E-commerce & Digital Marketing

Hi! I'm Janine, a reliable and proactive Virtual Assistant with 4+ years of experience in virtual assistance, social media management, digital marketing, and customer support. I have hands-on experience supporting US-based real estate professionals and e-commerce brands, helping businesses stay organized, strengthen their online presence, and deliver excellent customer experiences. I combine creativity, organization, and customer service skills to provide dependable support tailored to each client's needs. Here's how I can support your business: 🏡 Real Estate Marketing & Virtual Assistance Create Just Listed, Just Sold, and Open House graphics. Design property brochures, digital magazines, newsletters, and promotional materials. Manage social media content, captions, scheduling, and listing promotions. Support lead generation, CRM management, and follow-up processes. Assist with Google Business Profile optimization and local SEO. 🏢 Property Management Support Handle guest communications and booking coordination for short-term rentals. Assist with Airbnb listing optimization and property promotion. Manage booking calendars, reservations, and scheduling. Help organize records and coordinate day-to-day administrative tasks. Provide professional communication and customer support. 🛍️ E-commerce Management & Customer Support Assist with Shopify store management and website updates. Support order management, customer inquiries, and post-purchase communication. Handle customer support through email, chat, and other communication channels. Assist with email campaign editing and marketing coordination. Manage UGC creator outreach, communication, and content tracking. Create engaging social media content to support brand awareness and audience growth. 📱 Social Media Management & Content Creation Plan, create, schedule, and publish content across Facebook, Instagram, TikTok, YouTube, LinkedIn, and Pinterest. Design graphics and edit short-form videos using Canva and CapCut. Write captions and organize content calendars. Monitor engagement and track content performance. Support promotional campaigns and audience growth initiatives. 📧 Administrative & Marketing Support Manage inboxes, organize documents, and maintain accurate records. Assist with CRM management, data entry, and workflow organization. Support email marketing, newsletters, and promotional campaigns. Coordinate schedules and help keep daily operations running smoothly. Why Work With Me? I have experience working with a US-based real estate group, supporting property marketing, social media management, lead generation, Google Business Profile optimization, and marketing campaigns. I have also supported a US-based e-commerce brand, managing social media content across multiple platforms, editing videos that achieved 15K to 107K organic views, coordinating UGC creators, assisting with Shopify updates, and providing customer support. My background in customer service has strengthened my communication, problem-solving, and attention to detail. I'm comfortable using tools such as Canva, CapCut, Shopify, GoHighLevel, Hospitable, Boldtrail eXp, Klaviyo, ActiveCampaign, Google Workspace, and other productivity platforms. I'm adaptable, organized, and committed to delivering high-quality work. Whether you need help marketing properties, managing an online store, coordinating content, supporting customers, or keeping your business operations organized, I'm ready to help. My goal is to become a dependable extension of your team, giving you more time to focus on growing your business and serving your clients. Let's work together!

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Hire Janine for: VA for Agencies, VA for Startups, VA for E-commerce, VA for Amazon FBA, VA for Retail