Julie Anne Lopez Malolos Bulacan +63 [hidden] [hidden] RE: Virtual Assistant Dear Hiring Manager, I am excited to apply for the Virtual Assistant role. Bringing a diverse background in transaction coordination, account management, and virtual assistance across industries like real estate, finance, and operations. With over eight years of experience, I have honed my skills in managing customer relationships, ensuring data integrity, and streamlining processes at organizations such as Ricoma Embroidery International Corp., Arbor Realty Trust, and JPMorgan Chase. As a Transaction Coordinator, I efficiently handled CRM updates, payment collections, and document coordination, leveraging tools like Salesforce, DocuSign, and Yardi to ensure seamless operations. At Arbor Realty Trust, I coordinated property photo visits and maintained clear communication with clients and photographers, enhancing transaction efficiency. My role as a Virtual Assistant at Plumbing Plus California involved scheduling 10 daily clients and managing accounts receivable using ServiceTitan and Connecteam. As a Collections Manager at JPMorgan Chase, I negotiated payment arrangements with empathy, fostering client satisfaction while securing payments. My fraud analysis experience at Truist Bank sharpened my analytical skills, utilizing database systems and phone lookup tools to protect client accounts. I am proficient in a wide range of CRMs and tools, including Zoho Mail, Zendesk, Follow Up Boss, Xero, Microsoft 365, and Notion AI, enabling me to adapt quickly to new systems. Additionally, my experience with communication platforms like RingCentral, Nextiva, Slack, and Zoom ensures effective collaboration. At NorthCap Residential USA, I managed tenant accounts, processed payments, and initiated eviction proceedings, showcasing my versatility in collections and customer service. I am confident that my comprehensive skill set, adaptability, and commitment to operational excellence make me a strong fit for your team. I look forward to the opportunity to contribute to the company’s success and am eager to discuss how my expertise aligns with your needs.
 Here's the link for my CV: [hidden][hidden]/file/d/1uMFDL6QjHFxBRPogjPcVaas8fWiacWvV/view?usp=drive_link
 and the link for my video introduction: [hidden][hidden]/share/9eed16a[hidden]8af2380ed6999c5?sid=f59d2773-7ebb4390-a29f-[hidden]ad 
 Sincerely, Julie Anne Lopez