Mark A. - Virtual Assistant

Philippines

per hour

$800

per month

5.0(0 reviews)

Philippines

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed43 WPM

📶 Connection75 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Mark

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Mark A.

With 4 years of hands-on experience, Mark brings proven expertise as a virtual assistant. Core competencies include Customer Service, Customer Support, Email Handling, Technical Support. Rates: $5/hour or $800/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Mark's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual Assistant

Technical Support Specialist A proactive Technical Support Specialist responsible for providing timely and effective remote technical assistance in a BPO environment supporting a healthcare account. The role focuses on proactively identifying and resolving computer, network, application, and system-related issues to minimize disruptions and maintain operational efficiency. Core Focus Ensure computers, network connections, applications, and essential technical tools are functioning properly and efficiently. Proactively monitor and identify potential technical issues before they impact operations. Provide timely remote troubleshooting and resolution for technical concerns. Minimize downtime and ensure employees can perform their responsibilities without unnecessary technical interruptions. Immediate Intervention Respond promptly to technical issues involving CCTV cameras, applications, systems, and other operational tools. Provide clear and calm verbal guidance to users while troubleshooting issues remotely. De-escalate situations by communicating professionally, reassuring affected users, and providing timely updates until the issue is resolved or properly escalated. Coordinate with appropriate technical teams or vendors when an issue requires further investigation or on-site intervention.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Email Handling Technical Support Virtual Assistant Chat Support Google Workspace

Languages

EnglishFilipino

Industries Supported

Hire Mark for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

👨‍🦱

James Wilson - 2 months ago

Real Estate Group

Great communication and solid work. Minor learning curve but overall excellent.

Portfolio

Frequently Asked Questions about Mark A.

Can I interview Mark before hiring?

Absolutely! You can request a video interview with Mark before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Mark work in?

Mark is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Mark work full-time and weekends?

Yes, Mark is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Mark use?

Mark is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Mark start?

Mark can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Mark sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Mark to sign. This ensures your confidential business information stays protected.