Hire Virtual Assistant In The Philippines

Customer Service Handles inbound and outbound calls, emails,chat and social media inquiries Expert negotiator and handles client escalations effectively. A can-do attitude and can work under pressure Organize and can multitask. Works independently with less supervision Expert Researcher Proven efficiency in email management using G-mail and Zendesk. Knowledge in processing reallocation of orders through Magento. Processes order refunds through ZipPay, OpenPay and other payment portals Coordinates with franchisees to assist customers with bulk orders and other store-purchase concerns. Tech-Savvy and able to learn tools quickly. Records Keeper Administrative Task Email management Knowledge of online calendars and scheduling (e.g. Google Calendar) Excellent phone, email and instant messaging communication skills Excellent Time management Skills Booking and travel accommodations Basic Knowledge of Shopify Knowledge in Bookkeeping using Quickbooks. Knowledge in Bookkeeping using Zero Creates and monitors social media accounts. Answers inquiries and provides information to customers. Basic editing using Canva. Basic WordPress