Mercy V. - Virtual assistant|Medical Virtual Assistant

Q: Can I interview Mercy before hiring?

Absolutely! You can request a video interview with Mercy before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Mercy work in?

Mercy is based in Kenya and can adjust their schedule to overlap with your business hours.

Q: Can Mercy work full-time and weekends?

Yes, Mercy is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Mercy use?

Mercy is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Mercy start?

Mercy can typically start within 24-48 hours after you finalize the contract.

Q: Does Mercy sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Mercy to sign.

Kenya

per hour

$640

per month

4.8(0 reviews)

Kenya

Last active: recently

💻Technical Readiness

⌨️ Typing Speed55 WPM

📶 Connection92 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate99%

Meet Mercy

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Hourly Rate ($)

Hours per Week

How to Hire Mercy

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Mercy V.

A Kenya-based virtual assistant|medical virtual assistant, Mercy combines 10+ years of experience with a 4.8-star track record. Skilled in Customer Service and 2 other areas including Data Entry, Virtual Assistant. Hire Mercy at $4/hr or $640/mo for 160 hours.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Mercy's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual assistant|Medical Virtual Assistant

As a Medical Virtual Assistant with 12 years of hands-on clinical experience, I help healthcare providers stay organized, keep patients supported, and ensure nothing falls through the cracks. From managing appointment schedules and patient records to handling sensitive communication with full confidentiality. I combine clinical depth with professional administrative skills including Zendesk, Microsoft Office, Google Drive, Google Workspace, and multi-channel patient communication, giving you a Virtual assistant who understands both data and the people behind it. What I bring on the table • Accurate data entry into the EHR system • Time and Calendar management (no more double bookings) • Client scheduling and billing • Follow ups and referrals if needed • Email management (clean inbox always) My background spans hospitals, community health centres, and public health programs where I have managed 40+ active patient caseloads, coordinated clinical referrals, maintained 100% record accuracy in government health registers, and handled confidential documentation. If you are ready to hand off the administrative load to someone you can trust completely, let's talk. Send me a message and let's find out how I can make your practice run smoother starting this week.

Hourly Rate

$640

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Customer Service Data Entry Virtual Assistant

Languages

EnglishFilipino

Industries Supported

Hire Mercy for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

🦷

Heather Roberts - 11 months ago

Dental Practice

Excellent at patient scheduling and follow-ups. Mercy is wonderful!

Frequently Asked Questions about Mercy V.

Can I interview Mercy before hiring?

Absolutely! You can request a video interview with Mercy before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Mercy work in?

Mercy is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Mercy work full-time and weekends?

Yes, Mercy is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Mercy use?

Mercy is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Mercy start?

Mercy can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Mercy sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Mercy to sign. This ensures your confidential business information stays protected.