Faith M. - Chat/customer support

Nigeria

$7.70

per hour

$1,232

per month

4.4(0 reviews)

Nigeria

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed52 WPM

📶 Connection44 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Faith

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
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Weekly billing, cancel anytime

About Faith M.

With 2 years of hands-on experience, Faith brings proven expertise as a chat/customer support. Core competencies include Communications, Customer Service, Customer Support, Data Entry. Rates: $7.7/hour or $1,232/month for dedicated support.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Faith's Rate

$1,232/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Chat/customer support

Customer Support Specialist with 2+ years handling 30–50+ live chat and email interactions daily across Zendesk and CRM platforms, maintaining a 95% first contact resolution rate. Builds self-service content that cuts repeat ticket volume and collaborates with product and engineering teams to resolve recurring software issues.

$7.70

Hourly Rate

$1,232

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Communications Customer Service Customer Support Data Entry AI (Artificial Intelligence) HW/SW Training Development Administrative Support Data Annotation AI Automation

Languages

EnglishFilipino

Industries Supported

Hire Faith for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👨‍🔧

Steven Walker - 7 months ago

Manufacturing Inc

Dependable and skilled. Has become an essential part of our team.

Frequently Asked Questions about Faith M.

Can I interview Faith before hiring?

Absolutely! You can request a video interview with Faith before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Faith work in?

Faith is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Faith work full-time and weekends?

Yes, Faith is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Faith use?

Faith is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Faith start?

Faith can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Faith sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Faith to sign. This ensures your confidential business information stays protected.