Caroline W. - Virtual assistant/customer service representative

Kenya

per hour

$800

per month

4.8(0 reviews)

Kenya

Member since August 2025

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed66 WPM

📶 Connection40 Mbps

✅ Success Rate100%

Meet Caroline

Hire Caroline

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Caroline

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Caroline W.

Caroline specializes in /customer service representative work, backed by 6 years in the field. Caroline handles Customer Service and Data Entry, plus Email Handling and Time Management. Book Caroline for $5/hr - full-time monthly rate is $800.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Caroline's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Virtual assistant/customer service representative

My name is Caroline Wanjiru, a customer focused professional with over six years of experience in customer service, travel consultancy, and hospitality. I’m skilled in handling client inquiries, resolving complaints, and providing support through email, phone, and chat. I value empathy, patience and clear communication and I’m committed to creating positive customer experiences, whether in-person or remote. I adapt quickly, work well both independently and with a team and I’m always motivated to go the extra mile for customers.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Customer Service Data Entry Email Handling Time Management Virtual Assistant Calendar Management Live Chat Operator Administrative Support

Languages

EnglishFilipino

Industries Supported

Hire Caroline for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👩‍⚖️

Michelle Jackson - 5 months ago

Legal Services

Caroline handles complex tasks with ease. Truly impressed!

Portfolio

Frequently Asked Questions about Caroline W.

Can I interview Caroline before hiring?

Absolutely! You can request a video interview with Caroline before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Caroline work in?

Caroline is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Caroline work full-time and weekends?

Yes, Caroline is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Caroline use?

Caroline is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Caroline start?

Caroline can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Caroline sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Caroline to sign. This ensures your confidential business information stays protected.