Fathia S. - Customer Representative | Excellent customer support & Building customer relationship

Nigeria

per hour

$800

per month

4.5(0 reviews)

Nigeria

Member since May 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed70 WPM

📶 Connection48 Mbps

✅ Success Rate98%

Meet Fathia

Hire Fathia

Make an offer.

Hourly Rate ($)

Hours per Week

How to Hire Fathia

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Fathia S.

Fathia works as a dedicated customer representative | excellent customer support & building customer relationship with 2 years of professional experience. Fathia focuses on Customer Service, Customer Support, Customer Experience, Negotiation for clients worldwide. Available at $5 hourly ($800 monthly based on full-time hours).

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Fathia's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Representative | Excellent customer support & Building customer relationship

I am a customer-focused and detail-oriented professional with experience in customer support, administrative coordination, and operations assistance in fast-paced environments. I have developed strong communication, problem-solving, and relationship management skills through supporting clients, handling inquiries, coordinating tasks, and ensuring smooth service delivery. I am skilled at managing customer interactions professionally, resolving issues efficiently, maintaining accurate records, and providing timely support that enhances customer satisfaction and trust. My experience working with teams and supporting daily operations has strengthened my ability to multitask, adapt quickly, and remain organized under pressure. What makes me stand out is my leadership experience. As Project Lead for the Children's Day Charity Drive, I successfully coordinated teams, managed stakeholders, planned logistics, and raised over ₦7 million to execute large-scale community projects. This experience strengthened my ability to motivate teams, manage projects, and drive results while working toward strategic goals. What I offer clients is excellent customer service, effective communication, reliability, and a proactive approach to solving problems. I am passionate about creating positive customer experiences, building strong relationships, and contributing to business growth by ensuring customers feel valued, supported, and satisfied.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Customer Experience Negotiation Customer Service Support Email Communication Communication Management Slack Data Organization Client Communication

Languages

EnglishFilipino

Industries Supported

Hire Fathia for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

🎮

Tyler Sanchez - 1 year ago

Gaming Studio

Fantastic VA! Understands our needs and delivers every time.

Frequently Asked Questions about Fathia S.

Can I interview Fathia before hiring?

Absolutely! You can request a video interview with Fathia before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Fathia work in?

Fathia is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Fathia work full-time and weekends?

Yes, Fathia is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Fathia use?

Fathia is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Fathia start?

Fathia can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Fathia sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Fathia to sign. This ensures your confidential business information stays protected.