Mark G. - Customer Service & Admin Support

Philippines

$15

per hour

$2,400

per month

4.9(0 reviews)

Philippines

Member since February 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed51 WPM

📶 Connection68 Mbps

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Mark

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2
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3
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Weekly billing, cancel anytime

About Mark G.

With 8 years of hands-on experience, Mark brings proven expertise as a customer service & admin support . Core competencies include Customer Service, Telephone Handling, Supplier Sourcing, Account Management. Rates: $15/hour or $2,400/month for dedicated support.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Mark's Rate

$2,400/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service & Admin Support

As an expert Customer service and Accounts management freelancer, I will provide: -Adequate support for your customers in all channels (phone, chat & email) -Policy adherence while still maintaining customer experience to standards -General/Neutral American accent -Managing workflows and in-depth knowledge to CS tools such as phone apps, CRMs and ticket management systems All that and a setup that caters no work downtime and work availability of 40 hours+

$15

Hourly Rate

$2,400

Monthly (Est.)

Freelance

Availability

8 years

Experience

Jobs Done

Skills & Expertise

Customer Service Telephone Handling Supplier Sourcing Account Management Live Chat Operator Administrative Support

Languages

EnglishFilipino

Industries Supported

Hire Mark for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Law Firms, VA for Healthcare

Client Reviews

🧑‍💻

Matthew Robinson - 6 months ago

Tech Consulting

Smart, efficient, and always goes the extra mile. Fantastic!

Portfolio

Frequently Asked Questions about Mark G.

Can I interview Mark before hiring?

Absolutely! You can request a video interview with Mark before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Mark work in?

Mark is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Mark work full-time and weekends?

Yes, Mark is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Mark use?

Mark is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Mark start?

Mark can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Mark sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Mark to sign. This ensures your confidential business information stays protected.