Linda N. - Customer Service and Booking Specialist

Kenya

$5.50

per hour

$880

per month

4.5(0 reviews)

Kenya

Member since May 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed84 WPM

📶 Connection38 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Linda

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2
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About Linda N.

Linda specializes in customer service and booking specialist work, backed by 2 years in the field. Linda handles Asana and Database Administration, plus Customer Service and Data Entry. Book Linda for $5.5/hr - full-time monthly rate is $880.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Linda's Rate

$880/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service and Booking Specialist

Results-driven Customer Service & Booking Specialist with over 4 years of experience handling high-volume inbound and outbound phone calls, appointment scheduling, and CRM data management. Proven track record in converting customer inquiries into booked appointments, executing de-escalation strategies, and collaborating with dispatch and management teams to ensure seamless service delivery. Exceptional English verbal and written communication skills with a clear, professional phone presence. Quickly adapts to specialized CRM systems (including Service Titan readiness) to maintain high data accuracy and achieve 90%+ customer satisfaction (CSAT) scores.

$5.50

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Asana Database Administration Customer Service Data Entry Excel Microsoft Office 365 Administrative Support Operations Management Trello CRM Management

Languages

EnglishFilipino

Industries Supported

Hire Linda for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

⚽

Eric Campbell - 10 months ago

Sports Equipment

Good work and reliable communication. Happy with the results.

Portfolio

Frequently Asked Questions about Linda N.

Can I interview Linda before hiring?

Absolutely! You can request a video interview with Linda before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Linda work in?

Linda is based in Kenya and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Linda work full-time and weekends?

Yes, Linda is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Linda use?

Linda is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Linda start?

Linda can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Linda sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Linda to sign. This ensures your confidential business information stays protected.