Osman F. - Customer Service | B2B Support | Fraud Prevention | Credit Card Disputes

Nicaragua

$5.60

per hour

$896

per month

4.7(0 reviews)

Nicaragua

Member since June 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed49 WPM

📶 Connection69 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Osman

1
Send a message
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2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Osman F.

Osman specializes in customer service | b2b support | fraud prevention | credit card disputes work, backed by 8 years in the field. Osman handles Microsoft SQL Server and ServiceNow, plus Technical Writing and Customer Service. Book Osman for $5.6/hr - full-time monthly rate is $896.

↓

Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Osman's Rate

$896/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service | B2B Support | Fraud Prevention | Credit Card Disputes

Customer success and support specialist with 8+ years of experience in fraud prevention, technical support, and B2B client engagement. Skilled in Salesforce, ServiceNow, Microsoft Office Suite among others, with strong written and verbal communication in English (C1 to C2) and Spanish (C2). Recognized for adaptability, precision, and delivering seamless customer experiences in fast-paced environments.

$5.60

Hourly Rate

$896

Monthly (Est.)

Full-Time

Availability

8 years

Experience

Jobs Done

Skills & Expertise

Microsoft SQL Server ServiceNow Technical Writing Customer Service Customer Support Phone Support CRM Salesforce.com Google Workspace Notion

Languages

EnglishFilipino

Industries Supported

Hire Osman for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Sales Teams, VA for Real Estate

Client Reviews

🚗

Gregory Nelson - 9 months ago

Automotive Dealer

Professional approach and excellent follow-through on all tasks.

Frequently Asked Questions about Osman F.

Can I interview Osman before hiring?

Absolutely! You can request a video interview with Osman before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Osman work in?

Osman is based in Nicaragua and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Osman work full-time and weekends?

Yes, Osman is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Osman use?

Osman is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Osman start?

Osman can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Osman sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Osman to sign. This ensures your confidential business information stays protected.