Lesoda . - customer service, client relationship management, and case coordination

Nigeria

per hour

$480

per month

4.8(0 reviews)

Nigeria

Member since October 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed51 WPM

📶 Connection75 Mbps

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Lesoda

1
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2
Request an interview
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About Lesoda .

Looking for a reliable customer service, client relationship management, and case coordination? Lesoda has spent 5 years mastering this role. Day-to-day tasks span Customer Service, Customer Support. Start at $3 per hour, or $480 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Lesoda's Rate

$480/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

customer service, client relationship management, and case coordination

I am a customer-focused professional with over four years of experience in customer service, client relationship management, and case coordination. I specialize in handling customer inquiries, resolving issues, managing client communications, and ensuring that every interaction is handled professionally and efficiently. Throughout my experience, I have managed over 100 customer inquiries weekly, coordinated multiple client cases, maintained accurate records, and built strong relationships through consistent communication and follow-up. I am skilled in phone, email, and messaging support, problem-solving, information verification, scheduling, and using digital tools to manage tasks efficiently. What makes me stand out is my attention to detail, ability to remain organized under pressure, and commitment to understanding each client's needs before providing a solution. I take ownership of my responsibilities, communicate clearly, and ensure that issues are followed through to resolution rather than left unattended. I can offer clients reliable customer support, professional communication, efficient issue resolution, accurate documentation, and a positive experience that builds trust and encourages long-term relationships. My goal is to make every client feel heard, valued, and confident that their needs are being handled with care and professionalism.

Hourly Rate

$480

Monthly (Est.)

Full-Time

Availability

5 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support

Languages

EnglishFilipino

Industries Supported

Hire Lesoda for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

👷

Brian Moore - 5 months ago

Construction Co

Solid performance and good communication. Very satisfied overall.

Frequently Asked Questions about Lesoda .

Can I interview Lesoda before hiring?

Absolutely! You can request a video interview with Lesoda before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Lesoda work in?

Lesoda is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Lesoda work full-time and weekends?

Yes, Lesoda is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Lesoda use?

Lesoda is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Lesoda start?

Lesoda can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Lesoda sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Lesoda to sign. This ensures your confidential business information stays protected.