Obinna O. - Customer Service| Customer Support

Nigeria

per hour

$640

per month

4.7(0 reviews)

Nigeria

Member since September 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed36 WPM

📶 Connection49 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Obinna

1
Send a message
Or request an interview
2
Request an interview
Meet in 15 minutes
3
Start with a trial
Weekly billing, cancel anytime

About Obinna O.

Looking for a reliable customer service| customer support? Obinna has spent 9 years mastering this role. Day-to-day tasks span Zendesk, Customer Service, Data Entry, Microsoft Office. Start at $4 per hour, or $640 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Obinna's Rate

$640/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service| Customer Support

Customer Support Specialist with 9 years of experience delivering live chat, email and back-office support across SaaS, gaming and broadcast industries, most recently resolving 40 to 60 customer tickets daily while sustaining CSAT scores above 90 percent. Proven track record progressing from frontline agent to Team Lead and QA Analyst, combining hands-on customer resolution with team coaching, quality auditing and cross-functional collaboration. Skilled across CRM platforms, ticketing systems and SLA-driven support environments, with a consistent record of meeting service targets in high-volume, fast-paced settings.

Hourly Rate

$640

Monthly (Est.)

Full-Time

Availability

9 years

Experience

Jobs Done

Skills & Expertise

Zendesk Customer Service Data Entry Microsoft Office Live Chat Operator Google Docs Google Sheets Slack

Languages

EnglishFilipino

Industries Supported

Hire Obinna for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

👨‍💼

David Thompson - 1 month ago

E-commerce Solutions

Professional, efficient, and a pleasure to work with. Will hire again!

Frequently Asked Questions about Obinna O.

Can I interview Obinna before hiring?

Absolutely! You can request a video interview with Obinna before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Obinna work in?

Obinna is based in Nigeria and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Obinna work full-time and weekends?

Yes, Obinna is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Obinna use?

Obinna is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Obinna start?

Obinna can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Obinna sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Obinna to sign. This ensures your confidential business information stays protected.